Terms of Service

Agreement to Terms

By using PawCare services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Our Services

PawCare provides pet care services including:

• Pet boarding and overnight care
• Pet daycare services
• Pet grooming services
• Specialized care for pets with special needs

Booking and Reservations

Reservations are confirmed upon receipt of required information and any applicable deposits. We recommend booking in advance, especially during peak periods. Cancellations must be made at least 24 hours in advance to avoid charges.

Pet Requirements

All pets must:

• Be up to date on vaccinations
• Be free of fleas, ticks, and contagious diseases
• Be properly socialized and non-aggressive
• Have current identification tags

Health and Safety

We reserve the right to refuse service to any pet that poses a risk to other animals, our staff, or facilities. In case of medical emergencies, we will contact you immediately and may seek veterinary care at your expense.

Liability and Insurance

While we take every precaution to ensure your pet's safety, pet care involves inherent risks. PawCare maintains insurance coverage, but our liability is limited to the replacement value of your pet. We are not liable for pre-existing health conditions or behavioral issues.

Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept cash, credit cards, and electronic payments. Late payment fees may apply to overdue accounts.

Cancellation Policy

Cancellation policies vary by service:

• Boarding: 24-hour notice required
• Daycare: 2-hour notice required
• Grooming: 4-hour notice required
• Late cancellations may result in charges

Personal Property

We are not responsible for lost, stolen, or damaged personal items. Please label all belongings and avoid bringing valuable items. We recommend leaving comfort items such as toys or blankets at your own risk.

Code of Conduct

We expect all clients to treat our staff and other clients with respect. Abusive, threatening, or inappropriate behavior will result in immediate termination of services.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of [Your State/Province]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Contact Information

If you have questions about these Terms of Service, please contact us: